Frequently Asked Questions
Q. Which size trikes are for younger riders?
A. For infants (age 3-6) we have our Muskateer. From approximate age 6 our Mission 16" wheel trikes are suitable. All our products display the minimum and maximum leg size - to check this please measure the inside leg to the ground. We have a handy size guide to help you.
Q. Which trikes would suit a young adult?
A. Mission 20/24" wheel trikes are for young adult (teenagers) to adult.
Q. Why are your trikes cheaper than other good quality trikes?
We don't provide an assessment service or have salesmen on the road which keeps our costs down. Our trikes are designed and assembled in the UK and we source our components from the top suppliers in Taiwan ie Shimano gears, Velo saddles and Wellgo pedals. We visit Taiwan on a regular basis to ensure that all of our products are built to an excellent and consistent standard.
Q. Do you sell scooters for adults?
A. Yes Boardwalk 20" Scooters are for adults. These are excellent if you hate running or cycling and marvellous to maintain a fitness schedule, or to just have fun with.
Q. Where can I find a dealer who stocks your Trikes?
A. Unfortunately very few cycle shops stock trikes due to their size. However we do have a list of dealers that can order our stock for you. You can also buy direct from us. Call us now to discuss your requirements 01622 815678.
Q. Can you assess my child for a Trike?
A. Unfortunately we do not carry out assessments as this would increase the cost of our products, however we will discuss your needs with you and take advice from your Occupational Therapist in order to ensure that you purchase the correct equipment for your needs.
Q. How do I know the size I need for my child or myself?
A. Always measure the inside leg measurement. Then check the model for the leg measurements on the web page. We also have a size guide.
Q. Can we visit your unit?
A. Yes but please call us to make an appointment so that we can be sure we will have the tricycles you wish to try ready for you. Call 01622 815678. View our location on a Google map.
Q. Can a backrest with side support be fitted?
A. The backrest can be fitted to all the Mission models wheel size 16" 20" 24".
Q. Can support pedals be fitted?
A. Yes they can. We have a selection of pedals available all of which can be fitted. Please see our adaptations page.
Q. Can a parent handle be fitted?
A. Yes the parent handle can be fitted to all 'Mission' trikes. This is not a steering handle but allows the parent to hold or push the child. Please see our adaptations page.
Q. Can the VAT be taken off Trikes?
A. VAT can be taken off adapted models if aids are fitted for a disabled person. Please call us for clarification.
Q. Do they come in different colours?
A. Unfortunately not.
Q. Will the Trike arrive built?
A. Yes we build the Trikes to order, usually a couple of days if the model is in stock.
Q. Do you have an easy payment service
A. No sorry we do not have a licence to allow easy payment.
Q. Are there any grants available?
A. Yes. There are many charitable organisations that will help, depending on the disability. See our funding page for more information and a list of contacts.
Q. Will a basket fit on the MX Trikes?
A. Yes as an extra.
Q. Will the tractor saddle fit other models?
A. Yes, it will fit the MX 16", Trilogy 16" and Trikette. We a photo of the saddle on our trilogy 16".
Q. Who can service my Trikes?
A. Most reputable cycle shops, who can also order spares from us.